The encoder may fail for various reasons, unfortunately there are cases where missing or corrupted system components may cause the problem and that's out of our control. Please see below for some possible solutions depending on your system configuration:


  • Desktop or laptop equipped with NVIDIA video cards
    • Try to do a clean installation of NVIDIA video driver. Click here for more information.
  • Desktop or laptop equipped with AMD video cards
    • Try to do a clean installation of AMD video driver. Click here for more information.
  • Intel + NVIDIA laptops
    • Make sure the game is running on the NVIDIA High Performance Processor